MindClip Support

Welcome to MindClip Support. If you are experiencing issues with the app, subscription features, or need help managing your account, we are here to assist you.

Frequently Asked Questions

How do I restore my Pro subscription?

If you've reinstalled the app or switched devices, simply tap the "Upgrade to Pro" button in the Settings menu. If you are already subscribed, Apple will automatically verify your receipt and restore your access without charging you again.

How do I delete my account?

You can permanently delete your account and all associated data directly within the app. Go to the Settings page and tap the red "Delete Account" button at the bottom of the screen. You will be asked to confirm this action.

I found a bug, what should I do?

Please email our support team with a description of the issue, what device you are using, and the version of iOS you are running. We strive to fix critical bugs within 48 hours.